When I work with my clients, I don’t simply generate the content and send them the bill. I believe that in a positive business relationship, both parties should learn from each other in a mutually beneficial skills transfer. So I thought I would share some classic communication insights with you. I’ve been working on [...]
Newsflash: Your customer doesn’t want to be bombarded with daily or even weekly advertorials from your company. What they’re looking for is well written, well presented, valuable information which can help them to solve their problems and make their lives easier. Now is the time to really start thinking about how, what and why we’re [...]
When I submitted the article “How to lose your customers in three easy steps” to BizCommunity, I never imagined it would have the impact that it did. The point I was stressing is that it’s much easier to lose a customer than it is to make them a loyal fan, and I asked why companies [...]
I always endeavour to give nothing but the best service to my clients, whether I'm writing an article or collaborating to create a brand or communication strategy. I have been lucky to work with some wonderful … [Get the facts...]
I'm a regular contributor on BizCommunity, where I like to question the way the marketing, PR and advertising industry goes about its business. In 2011 I ranked 6th on BizCommunity's Top 15 Most Read Contributors List. My … [Are you curious...]
Lindsay Grubb Owner L Communications Tel: +27 (0) 11 318 2939 Fax: +27 (0) 86 517 2560 Mobile: +27 (0) 72 132 2802 Email: … [Call me today for a personalised quote...]